Last updated: November 1, 2026
This Privacy Policy explains how SuperKeyStore, operated by SuperKeyStore („we“, „us“), collects and uses your personal information when you visit superkeystore.com or buy from us.
Information we collect
- Order information: your name, email address, billing address, phone number (if provided), the products you buy and the amount paid.
- Account information: if you create an account, your username, password (stored encrypted) and order history.
- Payment information: payments are processed by our payment providers. We receive confirmation of payment and limited details (such as the last four digits of a card), but we do not store full card numbers.
- Technical information: IP address, browser type, device information and pages visited, collected through server logs and cookies.
- Communications: messages you send us by email.
How we use your information
- To process your order and deliver your product keys by email.
- To provide customer support, replacements and refunds.
- To prevent fraud and keep our store secure.
- To meet legal, tax and accounting obligations.
- To send marketing emails, only if you have agreed to receive them. You can unsubscribe at any time.
Cookies
We use cookies that are needed for the store to work, such as keeping items in your cart and keeping you logged in. [If you add analytics or advertising tools (for example Google Analytics or Meta Pixel), name them here and add a cookie consent banner.]
Who we share information with
We do not sell your personal information. We share it only with service providers who help us run the store, such as our web hosting provider, payment providers, email delivery services and fraud-prevention services, and only as needed for those services. We may also disclose information if required by law.
How long we keep your information
We keep order records for as long as required for tax and accounting purposes (usually up to 7 years). Account information is kept until you ask us to delete your account.
Your rights
You can ask us to access, correct or delete your personal information, or to stop sending you marketing emails, by emailing [email protected].
California residents (CCPA/CPRA): you have the right to know what personal information we collect, to request its deletion or correction, and not to be discriminated against for using these rights. We do not sell or share personal information for cross-context behavioural advertising.
Visitors from the EU, EEA and UK (GDPR): we process your data to perform our contract with you (your order), to meet legal obligations, and for our legitimate interest in preventing fraud. You also have the right to data portability, to object to processing, and to complain to your local data protection authority.
Sicherheit
Our website uses encrypted (HTTPS) connections, and access to customer data is restricted. No method of transmission over the internet is completely secure, but we work to protect your information.
Children
Our store is not intended for children under 16, and we do not knowingly collect their personal information.
Changes to this policy
We may update this policy from time to time. The latest version is always available on this page.
Kontakt
For privacy questions or requests, email [email protected].